Privacy Policy
Last updated: 22 Aug 2025
At The Performance Coach (“TPC”, “we”, “us”), we take your privacy seriously. This Policy explains what we collect, how we use it, and the choices you have when you visit our website, contact us, or use our coaching services.
Information we collect
- Information you provide: name, email, phone, sport, goals and details you share via forms, email or consultations.
- Usage data: IP address, browser type, device/OS, pages viewed and similar analytics to improve our site and services.
How we use your information
- Respond to enquiries and deliver coaching services.
- Manage bookings, programs and communications.
- Send resources or updates related to coaching. We send marketing only with your consent; you can opt out anytime.
- Improve our website, services and client experience.
Data security
We use reasonable technical and organisational safeguards (e.g., encrypted connections, access controls). No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
Sharing of information
We do not sell your personal information. We may share data with trusted service providers who help operate our website, manage communications or deliver coaching. They must keep data confidential, secure and use it only as instructed by TPC.
Cookies & tracking
Our website may use cookies and similar technologies to remember preferences and understand site usage. You can disable cookies in your browser; some features may not function as intended.
Third-party links
We may link to external sites (e.g., social platforms, booking tools). Their privacy practices are their own; please review those policies when you visit their sites.
Children’s privacy
Our services are for adults (18+) and we do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us and we will remove it.
Your choices
- Access / update: request a copy of your data or ask us to correct it.
- Delete: ask us to delete your personal information, subject to legal/operational requirements.
- Marketing: unsubscribe via the link in emails or by contacting us.
Changes to this Policy
We may update this Policy from time to time. Changes are effective when posted here with the “Last updated” date.
Contact
Questions? Email phil@theperformancecoach.com.au.
Liability & Indemnity Agreement
Last updated: 22 Aug 2025
The Performance Coach (“TPC”) provides coaching in sports nutrition, strength and conditioning, and related education delivered by Performance Coach Phil (“the Coach”). By engaging with TPC services, attending sessions, using our programs or resources, or submitting the “Join the Team” form, you acknowledge and agree to the terms below.
1) Voluntary participation & assumption of risk
You confirm you are voluntarily beginning a course of instruction in physical fitness and nutrition with TPC. Activities may include resistance training, conditioning, mobility work, aerobic/anaerobic exercise, nutrition guidance, and lifestyle coaching (the “Activity”). The Activity carries inherent risks which you accept.
2) Coaching term & cancellations
All TPC coaching plans carry a 12-week minimum commitment. After this period you may cancel at any time by notifying your coach directly. You are responsible for providing that notice.
3) Health status & medical clearance
You confirm you are physically capable of taking part in the Activity and will disclose relevant medical conditions, injuries or medications, including changes to your health. TPC does not provide medical care. Consult a qualified healthcare professional before starting or changing exercise or nutrition programs.
4) Release of liability
To the maximum extent permitted by law, you, for yourself and for your heirs, executors, administrators, assigns and personal representatives, release and waive any and all claims, demands or causes of action against The Performance Coach, the Coach, and their affiliates, employees, contractors, agents and representatives arising from or related to your participation in the Activity, including risks associated with travel to and from sessions, which may include physical or psychological injury, illness, pain, suffering, disfigurement, temporary or permanent disability, economic or emotional loss, and death.
5) Indemnity
You agree to indemnify and hold harmless The Performance Coach, the Coach, and their representatives from claims, damages, liabilities, costs and expenses (including reasonable legal fees) arising from your participation in the Activity, your breach of this Agreement, or your misuse of facilities or equipment, except to the extent caused by TPC’s gross negligence or wilful misconduct.
6) Facilities, travel & third parties
Sessions may occur at third-party facilities or locations; you will comply with all rules and instructions. TPC is not responsible for conditions, equipment or staff outside of its control.
7) No guarantee of results
Coaching outcomes depend on many factors, including adherence, health status and lifestyle. TPC does not guarantee specific results.
8) Acknowledgement
You have read this Agreement and understand it is a release of liability and contract of indemnity. By continuing with TPC services, submitting the application form, or otherwise indicating consent, you agree to these terms.
This document is general coaching terms for The Performance Coach and is not medical advice. If any part is held invalid, the remainder continues in force where permitted by law.